BosforTour · Answers · Booking and cancellation

How do I book, pay and cancel?

You book BosforTour’s Bosphorus dinner cruise through the form on this site or on WhatsApp, in any of 32 languages, the same day until the 21:00 departure. Nothing is paid in advance: you pay on board, in cash or by card, and cancellation is free until two hours before departure.

€24.60, all in Sails every night Cibali Pier, Golden Horn Pay on board

Updated · 5 min read

Most evening cruises in Istanbul are sold the way flights are: pay now, in full, through a checkout, and hope the plan holds. This one is sold the way a good restaurant takes a table. You say which evening and how many of you, we confirm it, and the bill is settled at the end of the night on board. That changes almost everything about booking, paying and cancelling, so each is laid out below.

How to book
The booking form on any page of this site, or WhatsApp — in 32 languages
Same day
Until the 21:00 departure; with hotel transfer, until 18:30
Deposit
None — nothing is paid in advance
Payment
On board: cash in euros, Turkish lira or US dollars, or by card
Cancellation
Free until two hours before departure — 19:00 on the day
Changes
A message in the same WhatsApp chat

The form behind every “Reserve” button on this site does the work in four short steps, and it shows the running total as you go:

  1. The evening and the guests. Pick the date, then the number of adults, children aged 4–9 and children up to 3. The prices for each band are applied for you.
  2. The extras. The drinks package for whichever adults want it, the hotel transfer with your hotel’s name, and the romantic table if it is an occasion. All three are optional.
  3. Your details. A name for the booking and a phone number.
  4. The summary. Everything you chose, with the total. Sending it opens WhatsApp with your request already written, in your language.

The reservation is confirmed in that same WhatsApp chat, and the exact map pin for the pier comes with the confirmation. On a computer the form offers a QR code instead, so the conversation can carry on from your phone, which is where you will want it on the night.

If you would rather not use a form at all, write to us on WhatsApp directly with the date and the number of guests; it comes to the same thing. Either way, one person can book for everybody: a family or a group of twenty goes under one name.

Same-day reservations are taken right up to the 21:00 departure. In practice the useful deadline is the one you can still travel to: boarding opens at 20:00, and the boat casts off at 21:00 sharp, so a booking made at 20:15 is only useful if you are already close to Cibali Pier.

The one earlier cut-off is the hotel transfer. For the same evening it has to be booked before 18:30. After that, the tram or a taxi is the way to the pier.

There is no deposit, no card number taken in advance and no online checkout anywhere in the process. The evening is paid for on board, on the night, in whichever of these suits you:

  • Cash in euros, Turkish lira or US dollars.
  • Card — Visa, Mastercard, American Express and Troy are accepted.

The total is the one the form showed you, made up of the per-person prices and any extras you chose; drinks bought at the bar outside the drinks package are paid at the bar. The figures, with worked examples, are on the price page.

Window tables laid for dinner in the salon at twilight
Tables are chosen on arrival; the bill comes at the end of the night.

Cancellation is free until two hours before departure, which is 19:00 on the day of the cruise. Because nothing was paid in advance, there is nothing to refund and no form to fill in: send a message in the same WhatsApp chat and the booking is released.

Changing is the same. A different date, two more guests, one fewer, the transfer added or dropped — say so in the chat and the booking is updated. The earlier you tell us, the easier it is to keep the evening you want, particularly for a larger group.

If the weather turns

The boat sails in ordinary rain, with dinner and the show inside two enclosed salons. If conditions ever made sailing unsafe, you would be told before leaving your hotel and nothing would be charged, because nothing was paid. More on winter and rain.

Do I need to pay a deposit to book?
No. Nothing is paid in advance. You pay on board on the night, in cash (EUR, TRY or USD) or by card.
Can I book on the day?
Yes, until the 21:00 departure. If you want the hotel transfer too, book before 18:30 on the day.
What is the cancellation policy?
Free cancellation until two hours before departure — 19:00 on the day. Send a message in the WhatsApp chat where your booking was confirmed.
Which cards do you accept?
Visa, Mastercard, American Express and Troy, on board. Cash is accepted in euros, Turkish lira and US dollars.
Can I book in my own language?
Yes. The booking form and the WhatsApp conversation both work in 32 languages, and the reply comes back in the language you write in.
Can one person book for a whole group?
Yes. A family or a group books under one name, with no deposit, and pays on board like any other booking.

Ready to choose an evening? The booking form is on every page, and the main page shows the whole evening first.

One departure, every night of the year. Doors at 20:00, away at 21:00, back at Cibali Pier between 23:45 and midnight. Dinner, the full Turkish night programme and unlimited soft drinks are in the price; you settle it on board, and you can cancel free until two hours before departure.

€24.60 per person, all in · same-day booking until 21:00 · free cancellation until 19:00

Our Pier · Istanbul
Cibali

Find the Pier

Where the evening begins — on the old-city shore of the Golden Horn, beside Kadir Has University.

Cibali İskelesi, Kadir Has Cd. — Fatih / İstanbul

— 01 —
T5 tram Cibali stop, a short walk from the pier
— 02 —
2 stops From Eminönü on the T5 tram
— 03 —
10–12 min walk From Haliç metro station (M2)
€24.60 per person · all in
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